By Perfecto T. Raymundo, Jr.
PASIG CITY — The Manila Electric Company (Meralco) has restored electricity service to almost all customers in areas affected by interruptions due to Typhoon Uwan (international name: Fung-Wong), following the sustained, round-the-clock efforts of its crews and personnel.
As of 1:00 PM Tuesday (Nov. 11), Meralco is working to safely bring back power to the remaining 14,995 affected customers—less than 1% of the distribution utility’s 8.2 million total customers.
The remaining customers are mostly in Cavite and Bulacan provinces, of which 917 are still in flooded areas.
“Through the tireless efforts of our crews and personnel, we are now down to the last mile of our restoration activities,” Meralco Vice President and Head of Corporate Communications Joe R. Zaldarriaga said.
“We are grateful for the patience and understanding of our customers as we continuously work on ensuring that power is safely restored to the last remaining customers, which we target to complete within the day,” he added.
To help customers who are recovering from the impact of the typhoon and in compliance with the directive of the Energy Regulatory Commission (ERC), Meralco suspended disconnection activities for dues covering the billing periods from Nov. 4 to Dec. 31, 2025, alongside provision of flexible payment options to qualified customers.
“We recognize that many families are focused on recovery and rebuilding. We will implement our no-disconnection policy for the November and December bills to ease the worries of our customers,” Zaldarriaga said.
Meralco also reiterated its reminder to prioritize electrical safety, even after the typhoon, especially in areas that were affected by floods.
To report power outages and other concerns, customers may reach Meralco through its official social media pages on Facebook (www.facebook.com/meralco) and Twitter (@meralco).
They may also text their concerns to 0920-9716211 and 0917-5516211 or contact the Meralco Hotline at 16211. ###
