By Perfecto T. Raymundo, Jr.
QUEZON CITY — The “Hail Transport PH”, the New Transport Network Vehicle Service (TNVS), which is revolutionizing ride-hailing in the Philippines was launched on Monday (March 10).
In a press conference, Atty. Anton Inton, Head for Community Relations and Development, said that hail means that to call up.
In the Hail app, the main difference is that we are focused on safe and reliable transport.
Eventually, it’s the drivers and the commuters that would make difference for us.
We have a lot of options to cater to our clients.
We also want to provide a proper service and not only addressing the gaps.
We want to compete with the current rates of the market leader.
We also plan to provide additional income such as incentives weekly or monthly.
Since we are a new player, we will comply with all the requirements of the government such as the 20% discount for senior citizens or PWDs.
Initially, there will be a guaranteed income for 500 Hail drivers and eventually with 10,000 drivers, there will be commissions.
Actually, we have 500 to 1,000 drivers who are on board and once they have complied with the requirements and government regulations, they will be deployed.
As of now, we are respecting the Data Privacy Act and complying with all government regulations on ride-hailing apps.
In our app, we have a 24-hour monitoring system to check on any possibility of a criminal act.
We will be the one to shoulder the 20% discount to senior citizens and PWDs with the registration of corresponding IDs.
“There is cash basis and we just have to provide them with other options, especially those without access to banking.”
We will apply disciplinary actions to those drivers who would not adhere to the 20% discount for PWDs or senior citizens..
Engr. Enrico Tamayo, Chief Operating Officer, said that Hail is a 100% Filipino company.
Our target is the NCR Region 3 and Region IV.
We just want to co-exist with the existing market and we won’t compete.
We would like to provide our drivers with a sustainablle income.
We also will give chance or opportunity for those who have cars in their garage.
It’s really very delicate to have luxury vehicles for proxy drivers especially if they will serve high ranking officials of government or VIPs.
Tamayo created the concept of luxury service where there is pre-booked service whether weekly or monthly such that there is a booking system in advance.
All businesses have challenges, but we are looking at the character or attitude of the driver which will affect the image of Hail app.
However, Tamayo said that they are not preventing the drivers from using other hailing apps.
Michael Delos Santos, Director for Business Development, said that Hail is a 100% Filipino company.
We’ve been with our Hail app for three years now.
Definitely, there will be glitches, but we assure that we are addressing them.
Just like the other market, we will provide the guaranteed income for Hail app drivers.
We are still policing everything so that there will be no problems with “proxy drivers”.
We are still looking at other countries where drivers have the folding bikes in their trunk.
He assured that there will be a monitoring system for the drivers of the Hail app.
We are very cautious with the onboarding of drivers for Hail because bad image or character of the driver will demerit the Hail company.
A driver should be online 24 hours so that they will have their guaranteed income.
“To all TNVS drivers, join us. You will have a guaranteed income.”
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